Our Process

What makes us different, as a company and as a service, is the process that we live by to ensure that every single client receives the best possible service, in a timely and efficient manner.

 

Step One

Our first step is to get to know you and your home's needs through a free initial consultation. We gather information from you on what you would like to get done and what's most critical. We help you get familiar with the program by showcasing what challenges our Home Upkeep Concierge solution can solve, and all the various levels that the program offers.

Step Two

We start organizing our team to inspect and review all your home’s needs. We take a detailed look at mechanical items in your home such as your furnace, air conditioning, and your boiler. We don’t stop there. Our team also takes into account your irrigation, landscaping, windows, and everything in between.

Step Three

We build a customized Home Upkeep Concierge solution designed for your home. Our team considers your priorities for your home maintenance and aligns a solution to suit your needs. Our program includes timelines, recurring maintenance, and preventative measures. We take into consideration time for service calls throughout the year and regular home health checks.

Step Four

We present options for your customized Home Upkeep Concierge solution. This includes different levels of home maintenance, as we know one size doesn't fit all when it comes to your home needs. You choose the level that aligns best with your priorities for your home so we can execute it.

Step Five

Once your plan has been selected, we schedule the entire year of your Home Upkeep Concierge solution. You provide us with access to your home so that our Maintenance Manager can execute your program, without requiring any time commitment from you.

Step Six

Here’s where our Home Upkeep Concierge solution starts working to keep your home in tiptop shape. We handle all of your home maintenance from coordinating our trades to managing the year-round schedules and recurring maintenance. As a courtesy, we will always let you know in advance of any tasks to be completed in accordance with your Home Upkeep Concierge solution.

We don’t stop at your Home Upkeep Concierge solution. We are here for anything you need, including anything that is not included in your plan.

Don’t hesitate to call us for any of your home’s needs. We are available 24/7 for any service calls.

What Our Clients Say